AI-Powered Ticket Prioritization for GitHub & Jira
Instant priority assignment when tickets are created or edited. Native webhook integration reduces triage time by up to 73%. Zero manual effort.
MVP launching soon • Webhook-based automation • Setup in 5 minutes
How AI Ticket Prioritization Works
Our intelligent system enhances your existing workflow by analyzing ticket content, historical patterns, and team velocity to automatically assign accurate priorities using advanced machine learning
AI-Powered Analysis
Machine learning models analyze ticket content, detect bug severity, estimate effort, and predict impact. Works alongside your existing tools.
Seamless Integration
Native GitHub and Jira integration that works with your existing workflow. Real-time webhook synchronization. Setup in 5 minutes, no code changes required
Custom Priority Scales
Flexible prioritization scales: numeric (1-10), text (Low-Critical), or match your existing system (P0-P4, Blocker-Trivial)
GitHub Issue Priority Automation
Transform your GitHub workflow with intelligent issue prioritization. Our GitHub App automatically analyzes new issues and pull requests, applying smart labels based on content analysis.
- Real-time webhook processing for instant prioritization
- Automatic label management with priority indicators
- Support for GitHub Projects and milestone integration
Jira Ticket Prioritization Automation
Enhance your Jira workflow with AI-driven prioritization. Automatically update priority fields, create smart filters, and maintain consistent prioritization across all projects.
- Native Jira priority field integration
- Support for custom fields and workflows
- Bulk prioritization for backlog grooming
Real-Time Webhook Automation
Zero-touch prioritization triggered automatically on every ticket event
Webhook Triggers
GitHub/Jira sends webhook when ticket is created or edited. Instant trigger, no polling, no delays.
AI Processing
Claude AI analyzes ticket in real-time. Context-aware prioritization based on content, impact, and urgency.
Instant Update
Priority synced back via API in seconds. Labels, fields, and metadata updated automatically.
MVP Features Available at Launch
- GitHub Issues: Auto-prioritize on create/edit
- Jira Tickets: Real-time priority updates
- Webhook Events: issue.created, issue.edited
- Priority Scales: P0-P4, Critical-Low, 1-10
- Response Time: <3 seconds per ticket
- AI Model: Claude 3.5 Sonnet
Smart Ticket Assignment for Every Team
From startups to enterprises, teams use Priority Brain AI to eliminate manual triage
SaaS Development Teams
Automatically prioritize customer-reported bugs based on impact and affected user count. Reduce churn by addressing critical issues faster.
Learn more →Open Source Projects
Manage contributor issues efficiently. Automatically label good-first-issues and prioritize security vulnerabilities.
Learn more →DevOps & SRE Teams
Prioritize incidents by business impact. Integrate with monitoring tools to auto-create and prioritize alerts.
Learn more →Product Teams
Balance feature requests with bug fixes. AI considers user feedback, votes, and business value for optimal roadmap planning.
Learn more →Remote Engineering Teams
Maintain consistent prioritization across time zones. Eliminate morning standup bottlenecks with pre-prioritized tickets.
Learn more →Enterprise IT
Scale prioritization across multiple projects and teams. Ensure compliance and security issues get immediate attention.
Learn more →Transparent Per-Ticket Pricing
Pay for what you prioritize, not for team size. All plans include 14-day free trial.
Enterprise
- Unlimited tickets
- Unlimited projects
- Custom AI models
- Dedicated support
Frequently Asked Questions
Everything you need to know about automated ticket prioritization
AI ticket prioritization is an automated system that uses machine learning to analyze ticket content, historical patterns, and business context to automatically assign priority levels to support tickets, bug reports, and feature requests. It eliminates manual triage and ensures critical issues are addressed first.
Automated ticket prioritization works in three steps: 1) Connect your issue tracking system (GitHub, Jira) via OAuth, 2) AI analyzes ticket title, description, and metadata to determine urgency and impact, 3) Priority scores are automatically synced back to your tools as labels, fields, or tags. The entire process takes seconds per ticket.
Our AI provides intelligent priority assignment that continuously improves through feedback loops and adapts to your team's specific patterns over time. The system learns from your workflow to provide increasingly accurate results.
Priority Brain AI integrates natively with GitHub and Jira. We support GitHub Issues, GitHub Projects, Jira Cloud, and Jira Server. Integration takes less than 60 seconds via OAuth, with no API keys or webhooks to configure manually.
Yes, Priority Brain AI supports fully customizable priority scales. Use numeric (1-10), text (Low/Medium/High/Critical), or match your existing system (P0-P4, Blocker/Major/Minor). The AI adapts to your chosen scale automatically.
We use transparent per-ticket pricing, not per-user. You pay based on the number of tickets prioritized each month, regardless of team size. Plans start at €19/month for 100 tickets. Unused tickets don't roll over, but you can upgrade anytime.
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Early access • Setup in 5 minutes • Exclusive benefits for early adopters