Powerful AI Features
Everything you need to automate ticket prioritization with intelligent, context-aware AI powered by Claude 3.5 Sonnet.
Core Automation Features
Real-Time Webhooks
Instant processing when tickets are created or edited. No polling, no delays - prioritization happens within 3 seconds.
- GitHub issue webhooks
- Jira ticket webhooks
- <3 second response time
- 99.9% uptime SLA
Advanced AI Analysis
Claude 3.5 Sonnet analyzes ticket content, code snippets, error messages, and historical patterns for intelligent prioritization.
- Natural language processing
- Code context understanding
- Sentiment analysis
- Impact prediction
Smart Label Management
Automatically applies priority labels, severity indicators, and custom tags. Integrates seamlessly with your existing workflows.
- Priority labels (P0-P4)
- Severity classification
- Custom tag support
- Existing label preservation
Platform Integrations
GitHub Integration
Native issue & project board support
- Issue creation/editing webhooks
- GitHub Projects integration
- Milestone management
- Pull request prioritization
- Public & private repositories
Jira Integration
Enterprise workflow automation
- Issue creation/update webhooks
- Custom field support
- Workflow automation
- Epic & story prioritization
- Cloud & Server editions
Advanced Capabilities
Custom Priority Scales
Configure your own priority system: P0-P4, Critical-Low, 1-10, or match existing organizational standards.
Security Detection
Automatically identifies security vulnerabilities, compliance issues, and data breaches for immediate escalation.
Impact Analysis
Considers user count, revenue impact, customer tier, and business criticality in prioritization decisions.
Historical Learning
AI learns from your team's past decisions to improve accuracy and adapt to your specific priorities over time.
Escalation Rules
Configurable escalation paths for critical issues. Auto-notify stakeholders based on priority and SLA requirements.
Analytics Dashboard
Track prioritization accuracy, team velocity, resolution times, and identify bottlenecks in your workflow.
Technical Specifications
Performance
- Response Time: <3 seconds
- Uptime SLA: 99.9%
- Rate Limit: 1000 req/min
- Concurrent Processing: Unlimited
Security
- Encryption: TLS 1.3
- Authentication: OAuth 2.0
- Compliance: SOC 2, GDPR
- Data Retention: 90 days
AI Model
- Engine: Claude 3.5 Sonnet
- Context Window: 200k tokens
- Languages: 50+ supported
- Updates: Monthly improvements
Monitoring
- Health Checks: Real-time
- Error Tracking: 24/7
- Metrics: Detailed analytics
- Alerts: Proactive notifications
Experience All Features
Join our waiting list to get early access to the complete feature set